Right of withdrawal
Right of withdrawal:
You have the right to cancel this contract within 14 days without giving reasons. The statutory cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In addition, we voluntarily offer you a 30-day money-back guarantee on all syrups, so that, contrary to what is required by law, we give you 30 days to cancel your purchase. Important: the syrups must not be open. The period begins after the customer receives the goods. To meet the deadline, it is sufficient to send the goods on time.
In addition, the exceptions to the right of withdrawal must be taken into account.
In order to exercise your right of withdrawal, you must contact SodaShaker GmbH, email: info@soda shaker-online.eu by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract , inform. You can use the attached sample cancellation text, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. We will bear the costs of returning the goods if you use the return label provided by us. If you do not use the return label to return the goods, you would have to bear the direct costs for this return yourself.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
Sample cancellation text
If you want to revoke the contract, please use this text, add your individual details and send it to:
SodaShaker GmbH, Hessenbergstraße 11, 34225 Baunatal
Email: info@sodashaker-online.eu
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Date
(*) Inapplicable
Exceptions to the right of withdrawal
The right of withdrawal does not apply or expires in contracts for the delivery of goods whose expiry date would quickly be exceeded. This applies to the syrups with a low best before date from our outlet (OUTLET) . These syrups are guaranteed to have a best-before date of at least two weeks from the date of purchase. The syrups with a low best-before date can be identified as such in the title and on the product page.
The right of withdrawal also does not apply to sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. This includes syrups if they are returned unsealed.
End of revocation